| FY 2002 | FY 2003 | FY 2004 | FY 2005 | |
|---|---|---|---|---|
| Complaint Workload | 55,039 |
51,775 |
48,555 |
43,176 |
| Offered ADR | 4,040 |
6,068 |
3,572 |
3,212 |
| Participated in ADR | 2,116 |
3,665 |
1,347 |
1,113 |
This page was last modified on November 7, 2006.