U.S. Equal Employment Opportunity Commission
Department of Commerce
| Contact: | Bernadette Worthy, Chief Client Services and Resolution (Office of Civil Rights) (202) 482-8121 |
| Fiscal Year | 2006 | 2007 | 2008 | 2009 | |||||
|---|---|---|---|---|---|---|---|---|---|
| Size of Work Force | 41,600 | 41,330 | 43,808 | 61,625 | |||||
| Pre-Complaint Process | |||||||||
| Completed/Ended Counselings | 321 | 341 | 304 | 1,027 | |||||
| Offered ADR | 209 | 242 | 131 | 258 | |||||
| Processed and Completed (Participations) | 33 | 28 | 30 | 47 | |||||
| Resolutions (Settlements and Withdrawals) | 18 | 13 | 14 | 25 | |||||
| Formal Complaint Process | |||||||||
| Complaints Clousures | 292 | 204 | 223 | 249 | |||||
| Offered ADR | 110 | 149 | 73 | 111 | |||||
| Processed and Completed (Participations) | 11 | 18 | 7 | 7 | |||||
| Resolutions (Settlements and Withdrawals) | 7 | 14 | 3 | 5 | |||||
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 | |
|---|---|---|---|---|---|---|---|
| Size of Work Force | 44551 | 33356 | 38401 | 44687 | 38,734 | 41,548 | |
| Pre-Complaint Process | |||||||
| Completed Counselings | 3209 | 418 | 287 | 209 | 280 | 329 | |
| Offered ADR | N/A | N/A | 256 | 139 | 192 | 233 | |
| Processed in ADR | 25 | 30 | 16 | 22 | 54 | 40 | |
| Completed ADR | 25 | 18 | 16 | 30 | 54 | 36 | |
| Resolved Disputes | 5 | 15 | 13 | 10 | 20 | 20 | |
| Formal Complaint Process | |||||||
| Complaints Filed | 1,356 | 236 | 177 | 171 | 151 | 186 | |
| Complaints in Inventory | 1,803 | 1,490 | 925 | 803 | 635 | 549 | |
| Offered ADR | N/A | N/A | 169 | 24 | 54 | 72 | |
| Processed in ADR | N/A | 0 | 11 | 5 | 13 | 12 | |
| Completed ADR | 38 | 0 | 7 | 5 | 17 | 12 | |
| Resolved Disputes | 3 | 0 | 5 | 2 | 8 | 5 | |