EEOC Seal

U.S. Equal Employment Opportunity Commission



Department of Commerce

Contact: Bernadette Worthy, Chief
Client Services and Resolution (Office of Civil Rights)
(202) 482-8121
Fiscal Year 2006 2007 2008 2009
Size of Work Force 41,600 41,330 43,808 61,625
Pre-Complaint Process
Completed/Ended Counselings 321 341 304 1,027
Offered ADR 209 242 131 258
Processed and Completed (Participations) 33 28 30 47
Resolutions (Settlements and Withdrawals) 18 13 14 25
Formal Complaint Process
Complaints Clousures 292 204 223 249
Offered ADR 110 149 73 111
Processed and Completed (Participations) 11 18 7 7
Resolutions (Settlements and Withdrawals) 7 14 3 5

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 44551 33356 38401 44687 38,734 41,548
Pre-Complaint Process
Completed Counselings 3209 418 287 209 280 329
Offered ADR N/A N/A 256 139 192 233
Processed in ADR 25 30 16 22 54 40
Completed ADR 25 18 16 30 54 36
Resolved Disputes 5 15 13 10 20 20
Formal Complaint Process
Complaints Filed 1,356 236 177 171 151 186
Complaints in Inventory 1,803 1,490 925 803 635 549
Offered ADR N/A N/A 169 24 54 72
Processed in ADR N/A 0 11 5 13 12
Completed ADR 38 0 7 5 17 12
Resolved Disputes 3 0 5 2 8 5