U.S. Equal Employment Opportunity Commission
Small Business Administration (SBA)
| Contact: | Sandra L. Winston Director, EEO (202) 205-7156 Email: sandra.winston@sba.gov |
| Fiscal Year | 2006 | 2007 | 2008 | 2009 | |||||
|---|---|---|---|---|---|---|---|---|---|
| Size of Work Force | 6,280 | 5,030 | 5,213 | 5,294 | |||||
| Pre-Complaint Process | |||||||||
| Completed/Ended Counselings | 71 | 71 | 55 | 53 | |||||
| Offered ADR | 26 | 14 | 34 | 30 | |||||
| Processed and Completed (Participations) | 15 | 7 | 15 | 20 | |||||
| Resolutions (Settlement and Withdrawals) | 4 | 1 | 1 | 13 | |||||
| Formal Complaint Process | |||||||||
| Complaint Closures | 29 | 50 | 48 | 31 | |||||
| Offered ADR | 3 | 1 | 1 | 6 | |||||
| Processed and Completed (Participations) | 3 | 1 | 1 | 6 | |||||
| Resolutions (Settlement and Withdrawals) | 1 | 1 | 0 | 6 | |||||
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 |
|---|---|---|---|---|---|---|
| Size of Work Force | 4,217 | 4,247 | 3,890 | 3,784 | 4,464 | 4,574 |
| Pre-Complaint Process | ||||||
| Completed Counselings | 36 | 49 | 37 | 44 | 54 | 55 |
| Offered ADR | N/A | N/A | 17 | 23 | 29 | 9 |
| Processed in ADR | 14 | 15 | 9 | 13 | 16 | 4 |
| Completed ADR | 14 | 19 | 10 | 15 | 13 | 8 |
| Resolved Disputes | 1 | 10 | 10 | 10 | 6 | 2 |
| Formal Complaint Process | ||||||
| Complaints Filed | 26 | 30 | 23 | 39 | 23 | 39 |
| Complaints in Inventory | 128 | 112 | 101 | 98 | 69 | 81 |
| Offered ADR | N/A | N/A | 4 | 3 | 0 | 0 |
| Processed in ADR | N/A | 1 | 1 | 1 | 0 | 0 |
| Completed ADR | 1 | 3 | 1 | 1 | 1 | 0 |
| Resolved Disputes | 0 | 0 | 1 | 1 | 0 | 0 |