U.S. Equal Employment Opportunity Commission
| Contact: | Andrea De Conteau ADR Program Manager (202) 358-2180 Email: andrea.m.decoteau@nasa.gov |
| Fiscal Year | 2006 | 2007 | 2008 | 2009 | |||||
|---|---|---|---|---|---|---|---|---|---|
| Size of Work Force | 18,697 | 18,520 | 18,779 | 18,798 | |||||
| Pre-Complaint Process | |||||||||
| Completed/Ended Counselings | 108 | 124 | 96 | 71 | |||||
| Offered ADR | 89 | 90 | 65 | 11 | |||||
| Processed and Completed (Participations) | 26 | 32 | 31 | 11 | |||||
| Resolutions (Settlements and Withdrawals) | 19 | 21 | 14 | 1 | |||||
| Formal Complaint Process | |||||||||
| Complaint Closures | 64 | 46 | 54 | 49 | |||||
| Offered ADR | 32 | 20 | 21 | 16 | |||||
| Processed and Completed (Participations) | 24 | 16 | 14 | 13 | |||||
| Resolutions (Settlements and Withdrawals) | 8 | 11 | 8 | 4 | |||||
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 |
|---|---|---|---|---|---|---|
| Size of Work Force | 19,138 | 19,329 | 17,933 | 19,313 | 19,533 | 18,891 |
| Pre-Complaint Process | ||||||
| Completed Counselings | 133 | 125 | 106 | 174 | 119 | 59 |
| Offered ADR | N/A | N/A | 36 | 174 | 105 | 64 |
| Processed in ADR | 16 | 17 | 13 | 78 | 10 | 22 |
| Completed ADR | 11 | 15 | 15 | 74 | 14 | 16 |
| Resolved Disputes | 11 | 14 | 3 | 45 | 9 | 4 |
| Formal Complaint Process | ||||||
| Complaints Filed | 35 | 55 | 57 | 50 | 38 | 36 |
| Complaints in Inventory | 135 | 133 | 138 | 132 | 121 | 110 |
| Offered ADR | N/A | N/A | 38 | 50 | 33 | 23 |
| Processed in ADR | N/A | 19 | 30 | 18 | 29 | 8 |
| Completed ADR | 8 | 19 | 26 | 22 | 18 | 13 |
| Resolved Disputes | 1 | 12 | 14 | 14 | 10 | 12 |