U.S. Equal Employment Opportunity Commission

PROFILE OF SELECTED INDICATORS
DEFENSE FINANCE AND ACCOUNTING SERVICE (DFAS)

Permanent Workforce: 13,624

Total Reported Workforce: 14,193

DFAS' permanent workforce participation rate for women was 62.17%; for Blacks was 21.68%; for Hispanics was 4.73%; for Asians/Pacific Islanders was 4.32%; and for American Indians/Alaskan Natives was 0.79%.
DFAS' top three major occupations were reported as Financial Administration and Program, Accounting, and Information Technology Management.
- In the Financial Administration and Program occupation, the participation rate for women was 60.58%; for Blacks was 19.02%; for Hispanics was 4.04%; for Asians/Pacific Islanders was 2.79%; and for American Indians/Alaskan Natives was 0.84%.
- In the Accounting occupation, the participation rate for women was 55.46%; for Blacks was 16.5%; for Hispanics was 4.68%; for Asians/Pacific Islanders was 5.58%; and for American Indians/Alaskan Natives was 0.78%.
- In the Information Technology Management occupation, the participation rate for women was 41.7%; for Blacks was 9.56%; for Hispanics was 2.15%; for Asians/Pacific Islanders was 2.22%; and for American Indians/Alaskan Natives was 0.37%.
DFAS' GS-14 and GS-15 grade level participation rate for women was 36.99%; for Blacks was 13.11%; for Hispanics was 2.74%; for Asians/Pacific Islanders was 2.35%; and for American Indians/Alaskan Natives was 0.2%.
DFAS' Senior Pay Level participation rate for women was 33.33%; for Blacks was 8.33%; for Hispanics was 0%; for Asians/Pacific Islanders was 4.17%; and for American Indians/Alaskan Natives was 0%.
Government-wide, employees with targeted disabilities represented 1.05% of the total workforce in FY 2003. At DFAS, employees with targeted disabilities represented 2.08% of the total workforce. In FY 2003, of agencies with a permanent workforce of 500 or more employees, the Social Security Administration, at 2.27%, had the highest percentage of employees with targeted disabilities.
DFAS did not report any completed ADR efforts during the pre-complaint stage.
There were 215 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). 106 individuals filed 118 EEO complaints.
DFAS completed 19 ADR efforts during the complaint stage, of which 10 resulted in a settlement.
DFAS settled 35 complaints.
DFAS paid $280,452 in monetary benefits: $31,884 for front and/or back pay awards; $93,667 for lump sum payments; $53,500 for compensatory damages; and $101,401 for attorney's fees.
DFAS issued 62 decisions on the merits. There were 2 findings of discrimination issued.
DFAS took an average of 526 days to process a complaint from filing to closing. The average processing time for a merit decision was 780 days.

Defense Finance and Accounting Service EEO Indicators		FY 2002	FY 2003	Change
Pre-Complaint Counseling	Instances of EEO Counselor Counseling	241	215	-10.8%
Pre-Complaint Counseling	% Counseled within regulatory time frame	95.4%	97.7%	2.4%
ADR Measures	% of Instances of Counseling where ADR Offered	0%	0%	NA
	ADR Election Rate	0%	0%	NA
	ADR Participation Rate	0%	0%	NA
Complaints Filed/Complainants	Complaints Filed	147	118	-19.7%
	Total Workforce	14,869	14,193	-4.5%
	Total Complainants	125	106	-15.2%
	% of Complainants Filing Single Complaint	85%	90%	5.9%
	% of Workforce who are EEO Complainants	0.8%	0.7%	-11.2%
Investigations	Total Completed	62	84	35.5%
	Average Processing Time for Investigation (Days)	250	160	-36.0%
	Amount Spent on In-House Investigations	$0	$0	NA
	Amount Spent on Contract Investigations	$36,461	$62,345	71.0%
Type of Closures	Total Closures	162	126	-22.2%
	Agency Dismissals	41	23	-43.9%
	Administrative Judge Dismissals	0	1	NA
	Withdrawals	24	5	-79.2%
	Settlements	67	35	-47.8%
	Merit Decisions (with and without an AJ decision)	30	62	106.7%
Average Processing Days (from date complaint filed)	All Closures	446	526	17.9%
	Agency Dismissals	134	56	-58.2%
	Administrative Judge Dismissals	0	550	NA
	Withdrawals	292	363	24.3%
	Settlements	504	406	-19.4%
	Final Agency Decisions (with no AJ decision)	369	205	-44.4%
	Merit Decisions (with and without an AJ decision)	916	780	-14.8%
Merit Decisions	Total Number	30	62	106.7%
	Decisions with Finding of Discrimination	1	2	100.0%
	% of Decisions with Finding of Discrimination	3.3%	3.2%	-3.2%
Corrective Actions/Benefits	Total Number	68	37	-45.6%
	Amount of Frontpay/Backpay Benefits	$155,000	$31,884	-79.4%
	Amount of Lump Sum Payments	$331,950	$93,667	-71.8%
	Amount of Compensatory Damages	$77,150	$53,500	-30.7%
	Amount of Attorneys' Fees	$55,500	$101,401	82.7%
Appeals	Cases Received For Review	59	32	-45.8%
Appeals	Number of Cases Closed	63	59	-6.3%

NOTE: NA = Not Applicable

This page was last modified on May 14, 2004.

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PROFILE OF SELECTED INDICATORS DEFENSE FINANCE AND ACCOUNTING SERVICE (DFAS)

PROFILE OF SELECTED INDICATORS
DEFENSE FINANCE AND ACCOUNTING SERVICE (DFAS)