The U.S. Equal Employment Opportunity Commission

Table IIA - FY 2003 Complaints Pending from Date of Complaint Filing
Agency or Department Pending End of Period Pending Written Notification Pending Investigation Pending Hearing* Pending Final Agency Action
Number Total Days Average Days Number Total Days Average Days Number Total Days Average Days Number Total Days Average Days Number Total Days Average Days
Agency for International Development 17 8,588 505.18 0 0 0.00 7 1,006 143.71 10 7,582 758.20 0 0 0.00
Broadcasting Board of Governors 24 9,675 403.13 0 0 0.00 6 603 100.50 15 8,471 564.73 3 601 200.33
Central Intelligence Agency 25 19,978 799.12 0 0 0.00 3 459 153.00 20 19,019 950.95 2 500 250.00
Commodity Futures Trading Commission 9 2,518 279.78 0 0 0.00 1 76 76.00 2 808 404.00 6 1,634 272.33
Consumer Product Safety Commission 3 515 171.67 0 0 0.00 1 91 91.00 2 424 212.00 0 0 0.00
Corporation for National Service 12 6,965 580.42 0 0 0.00 4 487 121.75 5 2,694 538.80 3 3,784 1261.33
Court Services and Offender Supervision Agency 14 6,572 469.43 0 0 0.00 9 3,442 382.44 4 2,801 700.25 1 329 329.00
Department of Agriculture 2,117 1,175,978 555.49 669 127,836 191.09 359 141,815 395.03 484 440,439 910.00 605 465,888 770.06
Department of Commerce 471 194,506 412.96 36 2,593 72.03 152 44,089 290.06 132 61,417 465.28 151 86,407 572.23
Defense Summary ** 4,243 1,808,233 426.17 392 47,896 122.18 1,639 305,862 186.62 1,511 1,046,199 692.39 701 408,276 582.42
Army & Air Force Exchange Service 182 95,980 527.36 24 1,440 60.00 40 9,402 235.05 73 51,138 700.52 45 34,000 755.56
Defense Commissary Agency 197 43,167 219.12 38 4,487 118.08 58 11,120 191.72 92 23,921 260.01 9 3,639 404.33
Defense Contract Audit Agency 40 27,844 696.10 0 0 0.00 10 1,315 131.50 29 26,201 903.48 1 328 328.00
Defense Contract Management Agency 142 129,074 908.97 4 333 83.25 21 4,993 237.76 75 79,375 1058.33 42 44,373 1056.50
Defense Education Activity 107 21,873 204.42 10 1,798 179.80 56 12,157 217.09 21 5,932 282.48 20 1,986 99.30
Defense Finance and Accounting Service 173 63,050 364.45 3 91 30.33 63 7,394 117.37 78 38,932 499.13 29 16,633 573.55
Defense Human Resources Activity 2 855 427.50 0 0 0.00 0 0 0.00 2 855 427.50 0 0 0.00
Defense Information Systems Agency 16 3,863 241.44 0 0 0.00 13 2,017 155.15 2 734 367.00 1 1,112 1112.00
Defense Inspector General 3 777 259.00 0 0 0.00 1 132 132.00 2 645 322.50 0 0 0.00
Defense Intelligence Agency 15 6,604 440.27 1 60 60.00 6 1,109 184.83 8 5,435 679.38 0 0 0.00
Defense Logistics Agency 241 94,185 390.81 4 71 17.75 115 22,540 196.00 87 51,931 596.91 35 19,643 561.23
Defense National Guard Bureau 163 52,507 322.13 43 1,153 26.81 58 6,007 103.57 5 7,370 1474.00 57 37,977 666.26
Defense National Imagery and Mapping Agency 23 3,896 169.39 0 0 0.00 12 2,032 169.33 10 1,576 157.60 1 288 288.00
Defense National Security Agency 33 10,203 309.18 2 18 9.00 24 4,752 198.00 4 1,789 447.25 3 3,644 1214.67
Defense Nuclear Facilities Safety Board 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
Defense Office of the Secretary 43 23,330 542.56 6 514 85.67 6 1,165 194.17 22 14,487 658.50 9 7,164 796.00
Defense Security Service 12 4,450 370.83 1 1,315 1315.00 5 827 165.40 4 2,251 562.75 2 57 28.50
Defense Threat Reduction Agency 4 747 186.75 0 0 0.00 2 99 49.50 2 648 324.00 0 0 0.00
Defense Tricare Management Activity 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
Department of the Air Force 673 318,135 472.71 62 15,860 255.81 254 68,418 269.36 197 140,537 713.39 160 93,320 583.25
Department of the Army 1,153 396,943 344.27 154 18,944 123.01 527 81,552 154.75 354 223,600 631.64 118 72,847 617.35
Department of the Navy 1,021 510,750 500.24 40 1,812 45.30 368 68,831 187.04 444 368,842 830.73 169 71,265 421.69
Department of Education 41 17,273 421.29 6 407 67.83 9 1,142 126.89 22 12,372 562.36 4 3,352 838.00
Department of Energy 148 53,514 361.58 12 1,107 92.25 52 13,412 257.92 69 32,212 466.84 15 6,783 452.20
Department of Health and Human Services 364 170,334 467.95 32 1,714 53.56 107 16,018 149.70 160 100,871 630.44 65 51,731 795.86
Department of Housing & Urban Development 235 135,177 575.22 5 70 14.00 106 33,773 318.61 84 64,097 763.06 40 37,237 930.93
Department of the Interior 453 243,357 537.21 41 3,393 82.76 127 24,109 189.83 249 198,615 797.65 36 17,240 478.89
Department of Justice 1,220 702,961 576.20 88 6,394 72.66 259 58,737 226.78 580 462,216 796.92 293 175,614 599.37
Department of Labor 271 170,339 628.56 14 160 11.43 102 18,835 184.66 123 125,244 1018.24 32 26,100 815.63
Department of State 76 16,153 212.54 0 0 0.00 27 1,509 55.89 40 14,449 361.23 9 195 21.67
Department of Transportation 644 192,349 298.68 34 1,453 42.74 142 22,759 160.27 451 161,748 358.64 17 6,389 375.82
Department of the Treasury 997 507,832 509.36 112 8,799 78.56 268 44,242 165.08 542 406,332 749.69 75 48,459 646.12
Department of Veterans Affairs 2,922 800,594 273.99 65 1,059 16.29 1,049 136,068 129.71 1,572 564,920 359.36 236 98,547 417.57
Environmental Protection Agency 160 91,130 569.56 14 3,596 256.86 41 9,476 231.12 61 52,121 854.44 44 25,937 589.48
Equal Employment Opportunity Commission 57 21,897 384.16 3 67 22.33 8 1,303 162.88 19 10,400 547.37 27 10,127 375.07
Executive Office of the President Summary** 3 423 141.00 0 0 0.00 2 101 50.50 1 322 322.00 0 0 0.00
Office of Administration 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
Office of Management and Budget 1 322 322.00 0 0 0.00 0 0 0.00 1 322 322.00 0 0 0.00
Office of National Drug Control Policy 1 46 46.00 0 0 0.00 1 46 46.00 0 0 0.00 0 0 0.00
Office of U.S. Trade Representative 1 55 55.00 0 0 0.00 1 55 55.00 0 0 0.00 0 0 0.00
Export-Import Bank of the United States 6 910 151.67 1 16 16.00 4 461 115.25 1 433 433.00 0 0 0.00
Farm Credit Administration 2 324 162.00 0 0 0.00 1 102 102.00 1 222 222.00 0 0 0.00
Federal Communications Commission 4 86 21.50 0 0 0.00 3 86 28.67 0 0 0.00 1 0 0.00
Federal Deposit Insurance Corporation 99 89,394 902.97 6 754 125.67 21 3,533 168.24 46 45,485 988.80 26 39,622 1523.92
Federal Election Commission 1 482 482.00 0 0 0.00 0 0 0.00 1 482 482.00 0 0 0.00
Federal Emergency Management Agency 67 45,330 676.57 4 147 36.75 21 3,818 181.81 35 35,506 1014.46 7 5,859 837.00
Federal Energy Regulatory Commission 2 30 15.00 2 30 15.00 0 0 0.00 0 0 0.00 0 0 0.00
Federal Housing Finance Board 2 693 346.50 0 0 0.00 1 107 107.00 1 586 586.00 0 0 0.00
Federal Labor Relations Authority 1 370 370.00 0 0 0.00 0 0 0.00 1 370 370.00 0 0 0.00
Federal Maritime Commission 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
Federal Mediation & Conciliation Service 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
Federal Reserve Board 10 2,424 242.40 0 0 0.00 3 172 57.33 4 1,252 313.00 3 1,000 333.33
Federal Retirement Thrift Investment Board 2 60 30.00 0 0 0.00 2 60 30.00 0 0 0.00 0 0 0.00
Federal Trade Commission 6 2,386 397.67 0 0 0.00 2 383 191.50 4 2,003 500.75 0 0 0.00
General Services Administration 140 55,231 394.51 11 467 42.45 42 4,872 116.00 76 47,247 621.67 11 2,645 240.45
Government Printing Office 76 46,550 612.50 0 0 0.00 36 7,919 219.97 33 31,338 949.64 7 7,293 1041.86
Holocaust Memorial Museum 4 1,352 338.00 0 0 0.00 0 0 0.00 3 1,349 449.67 1 3 3.00
International Boundary & Water Commission 1 90 90.00 0 0 0.00 1 90 90.00 0 0 0.00 0 0 0.00
International Trade Commission 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
John F Kennedy Center for the Arts 2 52 26.00 0 0 0.00 1 30 30.00 1 22 22.00 0 0 0.00
Merit Systems Protection Board 4 532 133.00 0 0 0.00 4 532 133.00 0 0 0.00 0 0 0.00
National Aeronautics & Space Administration 81 31,129 384.31 4 153 38.25 12 1,915 159.58 39 17,695 453.72 26 11,366 437.15
National Archives & Records Administration 40 30,110 752.75 0 0 0.00 4 724 181.00 29 28,213 972.86 7 1,173 167.57
National Credit Union Administration 12 14,285 1190.42 0 0 0.00 1 119 119.00 9 10,687 1187.44 2 3,479 1739.50
National Endowment for the Arts 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
National Endowment for the Humanities 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
National Gallery of Art 15 2,668 177.87 1 1 1.00 2 190 95.00 5 2,043 408.60 7 434 62.00
National Labor Relations Board 27 25,971 961.89 0 0 0.00 3 261 87.00 23 25,702 1117.48 1 8 8.00
National Science Foundation 8 1,528 191.00 0 0 0.00 3 152 50.67 3 1,165 388.33 2 211 105.50
National Transportation Safety Board 10 2,000 200.00 0 0 0.00 0 0 0.00 10 2,000 200.00 0 0 0.00
Nuclear Regulatory Commission 15 2,910 194.00 0 0 0.00 7 870 124.29 6 1,570 261.67 2 470 235.00
Office of Personnel Management 42 26,740 636.67 2 50 25.00 2 554 277.00 20 13,375 668.75 18 12,761 708.94
Office of Special Counsel 4 512 128.00 0 0 0.00 1 159 159.00 2 173 86.50 1 180 180.00
Overseas Private Investment Corporation 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
Peace Corps 9 1,475 163.89 0 0 0.00 1 110 110.00 8 1,365 170.63 0 0 0.00
Pension Benefit Guaranty Corporation 10 4,113 411.30 0 0 0.00 5 399 79.80 5 3,714 742.80 0 0 0.00
Railroad Retirement Board 3 1,001 333.67 0 0 0.00 1 131 131.00 2 870 435.00 0 0 0.00
Securities and Exchange Commission 17 12,485 734.41 2 20 10.00 5 440 88.00 8 10,929 1366.13 2 1,096 548.00
Selective Service System 3 275 91.67 0 0 0.00 0 0 0.00 2 257 128.50 1 18 18.00
Small Business Administration 45 15,371 341.58 2 13 6.50 29 4,056 139.86 12 10,293 857.75 2 1,009 504.50
Smithsonian Institution 27 10,129 375.15 0 0 0.00 8 638 79.75 17 9,257 544.53 2 234 117.00
Social Security Administration 1,075 550,301 511.91 52 2,009 38.63 352 81,815 232.43 342 330,677 966.89 329 135,800 412.77
Tennessee Valley Authority 98 23,559 240.40 2 1,080 540.00 7 250 35.71 40 8,685 217.13 49 13,544 276.41
United States Armed Forces Retirement Home 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
United States Postal Service 13,175 7,967,790 604.77 1,900 232,863 122.56 4,882 1,144,678 234.47 4,882 5,227,435 1070.76 1,511 1,362,814 901.93
United States Tax Court 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00 0 0 0.00
Homeland Security-Mem. of Understanding 2,332 1,371,540 588.14 393 79,950 203.44 671 160,228 238.79 710 617,742 870.06 558 513,620 920.47
TOTAL 32,003 16,699,049 521.80 3,905 524,097 134.21 10,618 2,299,268 216.54 12,539 10,285,915 820.31 4,941 3,589,769 726.53
* Pending Hearing times include time the complaint was pending before the agency, time the complaint file was in transit from the agency to EEOC's Hearing Unit, and time the complaint was pending in EEOC's hearing unit until the end of FY 2003. In FY 2003 the average processing days from EEOC's Hearing Unit receipt of a complaint file to AJ decision issuance was 421 days.
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed.
CABINET AGENCY SUB TOTAL 29,709 15,527,930 522.67 3,799 515,694 135.74 9,951 2,167,276 217.79 11,611 9,536,308 821.32 4,348 3,308,652 760.96
MID-SIZE AGENCY SUB TOTAL 1,792 911,574 508.69 95 8,219 86.52 533 110,373 207.08 668 556,966 833.78 496 236,016 475.84
SMALL AGENCY SUB TOTAL 502 259,545 517.02 11 184 16.73 134 21,619 161.34 260 192,641 740.93 97 45,101 464.96


This page was last modified on May 14, 2004.

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