The U.S. Equal Employment Opportunity Commission

Table 15 Complaint Workload

Agency or Department Pending End of Period Pending Acknowledgment Pending Investigation Pending Hearing Pending Final Agency Action
# Total Days Average Days # Total Days Average Days # Total Days Average Days # Total Days Average Days # Total Days Average Days
Agency for International Development 25 13,633 545 0 0 0 13 2,213 170 11 10,984 999 1 436 436
Armed Forces Retirement Home 5 451 90 0 0 0 5 451 90 0 0 0 0 0 0
Broadcasting Board of Governors 33 12,881 390 0 0 0 6 338 56 23 12,008 522 4 535 134
Central Intelligence Agency 18 10,526 585 0 0 0 5 353 71 12 9,914 826 1 259 259
Commodity Futures Trading Commission 2 843 422 0 0 0 1 61 61 0 0 0 1 782 782
Consumer Product Safety Commission 1 49 49 0 0 0 1 49 49 0 0 0 0 0 0
Corporation for National and Community Service 2 120 60 0 0 0 2 120 60 0 0 0 0 0 0
Court Services and Offender Supervision Agency for the District of Columbia 8 2,573 322 0 0 0 3 410 137 3 853 284 2 1,310 655
Defense Army and Air Force Exchange Service 131 62,631 478 0 0 0 74 14,878 201 46 36,293 789 11 11,460 1,042
Defense Commissary Agency 167 34,971 209 23 1,296 56 58 12,727 219 78 17,728 227 8 3,220 403
Defense Contract Audit Agency 38 19,946 525 0 0 0 21 2,906 138 15 15,416 1,028 2 1,624 812
Defense Contract Management Agency 78 61,301 786 0 0 0 37 8,706 235 36 46,030 1,279 5 6,565 1,313
Defense Dependent Education Activity 51 14,948 293 6 34 6 17 1,966 116 23 9,741 424 5 3,207 641
Defense Finance and Accounting Service 113 73,606 651 1 2 2 30 3,154 105 67 62,075 926 15 8,375 558
Defense Human Resource Activity 3 282 94 0 0 0 2 118 59 0 0 0 1 164 164
Defense Information Systems Agency 18 7,304 406 0 0 0 11 2,477 225 5 3,104 621 2 1,723 862
Defense Intelligence Agency 18 7,922 440 1 22 22 10 2,446 245 3 1,679 560 4 3,775 944
Defense Logistics Agency 173 58,286 337 1 70 70 92 17,537 191 57 26,413 463 23 14,266 620
Defense National Geospatial-Intelligence 19 4,027 212 5 75 15 10 850 85 4 3,102 776 0 0 0
Defense National Guard Bureau 67 37,601 561 5 689 138 24 6,138 256 8 9,373 1,172 30 21,401 713
Defense National Security Agency 34 9,530 280 1 14 14 19 2,558 135 6 3,145 524 8 3,813 477
Defense Nuclear Facilities Safety Board 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Defense Office of the Inspector General 2 1,135 568 0 0 0 0 0 0 2 1,135 568 0 0 0
Defense, Office of the Secretary 45 22,034 490 9 281 31 12 2,505 209 16 12,015 751 8 7,233 904
Defense Security Service 11 2,765 0 0 0 6 797 133 2 855 428 3 1,113 371
Defense Threat Reduction Agency 6 1,351 225 0 0 0 3 398 133 1 345 345 2 608 304
Defense Uniformed Services University 2 120 60 0 0 0 1 120 120 1 0 0 0 0 0
Department of Agriculture 1,444 1,113,823 771 83 9,845 119 407 140,196 344 522 510,958 979 432 452,824 1,048
Department of Commerce 356 175,750 494 3 181 60 161 55,968 348 130 79,027 608 62 40,574 654
Department of Education 49 18,599 380 0 0 0 24 3,512 146 16 8,210 513 9 6,877 764
Department of Energy 97 31,370 323 8 134 17 34 9,480 279 45 18,641 414 10 3,115 312
Department of Health and Human Services 307 119,104 388 5 178 36 85 10,520 124 134 62,724 468 83 45,682 550
Department of Homeland Security 2,485 1,143,111 460 137 8,994 66 802 132,092 165 646 482,864 747 900 519,161 577
Department of Housing and Urban Development 188 92,492 492 5 41 8 90 19,588 218 72 55,224 767 21 17,639 840
Department of Justice 846 270,751 320 36 2,549 71 220 40,122 182 437 172,687 395 153 55,393 362
Department of Labor 241 147,480 612 14 236 17 108 23,193 215 105 117,027 1,115 14 7,024 502
Department of State 79 26,753 339 2 0 0 38 3,665 96 33 21,768 660 6 1,320 220
Department of the Air Force 682 289,772 425 81 30,547 377 235 41,742 178 169 121,696 720 197 95,787 486
Department of the Army 1,276 566,947 444 202 179,327 888 203 55,097 271 272 196,768 723 599 135,755 227
Department of the Interior 425 215,089 506 71 5,169 73 151 30,563 202 175 168,842 965 28 10,515 376
Department of the Navy 764 345,217 452 24 600 25 228 50,254 220 270 210,066 778 242 84,297 348
Department of the Treasury 1,014 493,861 487 0 0 0 506 88,099 174 424 374,901 884 84 30,861 367
Department of Transportation 673 403,596 600 172 25,650 149 101 25,161 249 354 316,000 893 46 36,785 800
Department of Veterans Affairs 2,673 804,499 301 25 213 9 757 56,068 74 1,240 488,553 394 651 259,665 399
Environmental Protection Agency 146 77,998 534 7 310 44 45 7,654 170 56 42,197 754 38 27,837 733
EOP - National Drug Control Policy 1 412 412 0 0 0 0 0 0 1 412 412 0 0 0
EOP - Office of Administration 1 48 48 0 0 0 1 48 48 0 0 0 0 0 0
EOP - Office of Management and Budget 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
EOP - Office of the U.S. Trade Representative 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Equal Employment Opportunity Commission 36 15,743 437 0 0 0 6 497 83 15 6,536 436 15 8,710 581
Export-Import Bank of the US 8 2,313 289 0 0 0 3 813 271 4 1,194 299 1 306 306
Farm Credit Administration 1 468 468 0 0 0 0 0 0 1 468 468 0 0 0
Federal Communications Commission 4 751 188 0 0 0 2 100 50 1 248 248 1 403 403
Federal Deposit Insurance Corporation 79 63,378 802 1 1 1 22 2,600 118 25 22,755 910 31 38,022 1,227
Federal Election Commission 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Federal Energy Regulatory Commission 5 780 156 0 0 0 2 360 180 2 360 180 1 60 60
Federal Housing Finance Board 1 289 289 0 0 0 0 0 0 1 289 289 0 0 0
Federal Labor Relations Authority 3 1,069 356 0 0 0 2 333 167 1 736 736 0 0 0
Federal Maritime Commission 1 160 160 0 0 0 0 0 0 1 160 160 0 0 0
Federal Mediation and Conciliation Service 2 120 60 0 0 0 2 120 60 0 0 0 0 0 0
Federal Reserve System--Board of Governors 6 1,053 176 2 183 92 0 0 0 4 870 218 0 0 0
Federal Retirement Thrift Investment Board 3 274 91 0 0 0 2 166 83 1 108 108 0 0 0
Federal Trade Commission 5 790 158 1 7 7 2 247 124 0 0 0 2 536 268
General Services Administration 112 47,384 423 1 22 22 29 3,070 106 72 40,586 564 10 3,706 371
Government Printing Office 64 37,165 581 0 0 0 30 6,776 226 32 28,617 894 2 1,772 886
Holocaust Memorial Museum U.S. 3 1,349 450 0 0 0 0 0 0 3 1,349 450 0 0 0
International Boundary and Water Commission 1 3 3 0 0 0 1 3 3 0 0 0 0 0 0
International Trade Commission 0 0 0 0 0 0 0 0 0 0 0 0 0 0
John F. Kennedy Center for the Performing Arts 3 229 76 0 0 0 2 49 25 1 180 180 0 0 0
Merit Systems Protection Board 1 14 14 1 14 14 0 0 0 0 0 0 0 0 0
National Aeronautics and Space Administration 74 45,355 613 0 0 0 26 4,779 184 19 13,536 712 29 27,040 932
National Archives and Records Administration 19 12,243 644 0 0 0 6 621 104 8 5,477 685 5 6,145 1,229
National Credit Union Administration 8 5,902 738 0 0 0 2 43 22 2 1,745 873 4 4,114 1,029
National Endowment for the Arts 0 0 0 0 0 0 0 0 0 0 0 0 0 0
National Endowment for the Humanities 0 0 0 0 0 0 0 0 0 0 0 0 0 0
National Gallery of Art 10 2,482 248 0 0 0 1 144 144 5 939 188 4 1,399 350
National Labor Relations Board 12 8,795 733 0 0 0 4 475 119 8 8,320 1,040 0 0 0
National Science Foundation 3 346 115 0 0 0 2 109 55 1 237 237 0 0 0
National Transportation Safety Board 11 6,899 627 1 30 30 1 195 195 7 4,514 645 2 2,160 1,080
Nuclear Regulatory Commission 11 1,813 165 0 0 0 8 1,341 168 0 0 0 3 472 157
Office of Personnel Management 85 28,855 339 15 897 60 45 7,406 165 18 15,121 840 7 5,431 776
Office of Special Counsel 1 169 169 0 0 0 0 0 0 1 169 169 0 0 0
Overseas Private Investment Corporation 1 210 210 0 0 0 1 210 210 0 0 0 0 0 0
Peace Corps 9 3,055 339 1 18 18 2 127 64 1 485 485 5 2,425 485
Pension Benefit Guaranty Corporation 14 4,154 297 0 0 0 10 2,051 205 1 748 748 3 1,355 452
Railroad Retirement Board 2 471 236 0 0 0 0 0 0 1 248 248 1 223 223
Securities and Exchange Commission 14 3,652 261 0 0 0 10 799 80 3 2,697 899 1 156 156
Selective Service System 1 122 122 0 0 0 1 122 122 0 0 0 0 0 0
Small Business Administration 40 14,671 367 1 359 359 19 4,042 213 15 8,156 544 5 2,114 423
Smithsonian Institution 26 9,506 366 0 0 0 14 868 62 12 8,638 720 0 0 0
Social Security Administration 1,037 663,276 640 47 1,470 31 212 56,638 267 285 324,189 1,138 493 280,979 570
Tennessee Valley Authority 91 29,769 327 2 1,738 869 13 1,173 90 36 10,541 293 40 16,317 408
U.S. Postal Service 8,770 5,153,517 588 573 60,610 106 3,876 1,015,079 262 3,685 3,495,770 949 636 582,058 915
U.S. Tax Court 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Cabinet Level Subtotal 23,345 11,831,491 507 1,493 326,757 219 8,453 1,880,680 222 9,099 7,150,175 786 4,300 2,473,879 575
Midsize Agencies Subtotal 1,605 951,337 593 59 3,900 66 380 80,824 213 520 470,598 905 646 396,015 613
Small Agencies Subtotal 444 183,274 413 21 1,149 55 184 27,150 148 173 115,986 670 66 38,989 591
Grand Total 25,394 12,966,102 511 1,573 331,806 211 9,017 1,988,654 221 9,792 7,736,759 790 5,012 2,908,883 580

This page was last modified on April 19, 2005.

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