Return to Home Page| Permanent Workforce: 11,867 | Temporary Workforce: 2,948 | Total Workforce: 14,815 |
| Employee Pool | Total # | Men | Women | Hispanics | Whites | Blacks | Asian Americans / Pacific Islanders | American Indians / Alaskan Natives |
|---|---|---|---|---|---|---|---|---|
| Permanent Workforce | 11,867 | 40.17% | 59.83% | 9.23% | 45.5% | 27.62% | 16.81% | 0.83% |
| Major Occupation: | ||||||||
| Commissary Management | 1,451 | 59.06% | 40.94% | 7.51% | 63.4% | 18.47% | 9.86% | 0.83% |
| GS-14 and GS-15* | 130 | 73.08% | 26.92% | 3.85% | 86.92% | 6.15% | 1.54% | 1.54% |
| Senior Pay Level* | 4 | 75% | 25% | 0% | 100% | 0% | 0% | 0% |
| First-Level Officials/Managers | 1,125 | 50.85% | 49.15% | 6.75% | 59.02% | 20.8% | 11.73% | 1.06% |
| Mid-Level Officials/Managers | 223 | 69.06% | 30.94% | 5.83% | 76.68% | 13% | 2.69% | 1.79% |
| Senior Level Officials/Managers | 27 | 77.78% | 22.22% | 0% | 96.3% | 3.7% | 0% | 0% |
*Does not include pay-banded employees
Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At DCA, employees with targeted disabilities represented 1.07% of the total workforce.
There were 222 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). DCA timely processed 89.64% of the total number of counselings. Following counseling, 157 formal complaints of discrimination were filed.
Of DCA's 222 instances of counseling, ADR was offered 63.1% of the time; the parties elected to participate in 27.9% of the completed counselings; and 70% of the ADR closures were resolved through settlements or withdrawals.
At the formal complaint phase, DCA offered ADR 41.9% of the time; the parties elected to participate in 23.8% of the complaint workload; and 50.6% of the ADR closures were resolved through settlements or withdrawals.
DCA completed 63% of its investigations within the regulatory time frames, with an average processing time of 193 days for all investigations. In most instances, the
regulations require completion of investigations within 180 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority was the only agency to complete 100% of their investigations within the regulatory time frames, with an average processing time of 117 days.
DCA's average processing time for all complaint closures decreased from 303 days in FY 2003 to 186 days in FY 2004. The government-wide average was 469 days.
DCA had a total of 167 complaints pending at the end of FY 2004, with 23 pending acknowledgment for an average of 56 days; 58 pending investigation for an average of 219 days; and 8 pending the issuance of final decisions for an average of 403 days.
DCA agreed to pay $7,246 for 43 counseling settlements with benefits, an average $168.51 per counseling settled.
DCA agreed to pay a total of $104,211 for 48 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $2,171.
DCA expended a total of $19,500 for 78 complaint investigations, for an average expenditure of $250.
| Counseling Outcomes | Completed by EEO Counselor | Completed Using ADR | All Completed Counselings | |||
|---|---|---|---|---|---|---|
| # | % | # | % | # | % | |
| Total Instances of Counseling: | 162 | 60 | 222 | |||
| Settlements | 11 | 6.79% | 32 | 53.33% | 43 | 19.36% |
| Withdrawal/no Complaint Filed | 30 | 18.5% | 10 | 16.6% | 40 | 18.01% |
| Complaints Filed* | 134 | 60.36% | ||||
| Decision to File Complaint Pending at End of Fiscal Year | 5 | 2.25% | ||||
*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.
| Counselings / Complaints | ADR Offers | ADR Participation | |||
|---|---|---|---|---|---|
| # | # | % | # | % | |
| FY 2003 Pre-Complaint Counselings | 292 | 164 | 56.00% | 41 | 14.00% |
| FY 2004 Pre-Complaint Counselings | 222 | 140 | 63.06% | 62 | 27.93% |
| Percentage Change FY 2003 to FY 2004 | -23.97% | -14.63% | 51.21% | ||
| FY 2003 Complaints* | 368 | 141 | 38.00% | 66 | 18.00% |
| FY 2004 Complaints* | 353 | 148 | 41.93% | 84 | 23.80% |
| Percentage Change FY 2003 to FY 2004 | -4.07% | 4.96% | 27.27% | ||
*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.
| Total # | # Timely | % Timely | FY 2003 APD* | FY 2004 APD | % Change | |
|---|---|---|---|---|---|---|
| All Counselings (minus remands) | 222 | 199 | 89.63% | |||
| All Investigations | 78 | 49 | 62.82% | 205 | 193 | -5.85% |
| Merit Decisions (no AJ) | 34 | 34 | 100.00% | 455 | 305 | -32.96% |
| Dismissal Decisions | 54 | 408 | 178 | -56.37% |
*APD = Average Processing Days
| Complaint Outcomes | Complaint Closures | Final Agency Decision (no AJ decision) | Final Order (AJ Decision Fully Implemented) | Final Order (AJ Decision Not Fully Implemented) | ||||
|---|---|---|---|---|---|---|---|---|
| Total Closures (186) | # | % | # | % | # | % | # | % |
| Settlements | 43 | 23.11% | ||||||
| Withdrawals | 55 | 29.56% | ||||||
| Dismissals | 54 | 29.03% | ||||||
| Merit Decisions | 34 | 18.27% | ||||||
| Finding Discrimination | 6 | 17.64% | 1 | 16.66% | 4 | 66.66% | 1 | 16.66% |
| Finding No Discrimination | 28 | 82.35% | 17 | 60.71% | 11 | 39.28% | 0 | 0.00% |
This page was last modified on May 3, 2005.