The U.S. Equal Employment Opportunity Commission

Department of State (STATE)

Permanent Workforce: 18,655 Temporary Workforce: 5,843 Total Workforce: 24,498

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans/ Pacific Islanders American Indians/ Alaskan Natives Individuals with Targeted Disabilities
Permanent Work Force 18,655 55.96% 44.04% 4.66% 73.18% 17.01% 4.81% 0.34% 0.42%
Major Occupations:
Security Administration 1,572 87.60% 12.40% 5.15% 79.71% 11.51% 2.93% 0.70% 0.06%
Foreign Affairs 7,422 53.85% 46.15% 5.35% 83.63% 5.09% 5.55% 0.38% 0.27%
Miscellaneous Administration and Program 2,514 48.69% 51.31% 4.46% 77.41% 14.32% 3.58% 0.24% 0.20%
GS-14 and GS-15* 5,756 68.66% 31.34% 3.65% 86.29% 6.22% 3.54% 0.30% 0.36%
Senior Pay Level* 1,163 73.34% 26.66% 2.84% 86.50% 7.57% 2.75% 0.34% 0.17%
First-Level Officials/Managers 433 62.82% 37.18% 4.39% 69.28% 20.55% 4.85% 0.69% 0.00%
Mid-Level Officials/Managers 1,306 62.17% 37.83% 2.83% 78.71% 14.70% 3.45% 0.23% 0.15%
Senior-Level Officials/Managers 2,081 71.02% 28.98% 3.27% 88.13% 5.67% 2.50% 0.34% 0.19%
Unclassified Managers 4 100.00% 0.00% 0.00% 50.00% 50.00% 0.00% 0.00% 0.00%

*Does not include pay-banded employees

EEO Complaint Processing

  1. Counseling

    Of the 98 pre-complaint counselings (without remands) completed in FY 2005, STATE timely processed 31.6%.

  2. Issues and Bases of Complaints Filed

    Of the 76 complaints filed at STATE, the top 3 issues of alleged discrimination were: (1) Harassment - Non-Sexual; (2) Promotion/Non-Selection; and (3) Assignment of Duties. The top 3 bases of alleged discrimination were: (1) Age; (2) Reprisal; and (3) Race - Black.

  3. Complaint Processing Times

    STATE's average time for completing an investigation was 194 days. The government-wide average was 237 days in FY 2005.

    STATE's average processing time for all complaint closures increased from 315 days in FY 2004 to 394 days in FY 2005. The government-wide average was 411 days.

  4. Pending Inventory

    STATE had a total of 72 complaints pending at the end of FY 2005, with 4 pending acknowledgment; 33 pending investigation for an average of 165 days; and 9 pending the issuance of final decisions for an average of 520 days.

  5. Costs

    STATE agreed to pay $36,000 for 12 pre-complaint settlements, of which 3 were monetary settlements averaging $12,000. STATE expended a total of $237,419 for 50 complaint investigations, for an average expenditure of $4,748.

    STATE agreed to pay a total of $185,247 for 12 complaint closures through settlement agreement, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award was $15,437.

Outcome of Counselings Completed in FY 2005

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 86 12 98
Settlements 5 5.8% 7 58.3% 12 12.2%
No Complaints Filed 14 16.3% 0 0% 14 14.3%
Complaints Filed* 71 72.5%
Decision to File Complaint Pending at End of Fiscal Year 1 1%

*Includes only complaints filed in FY 2005 where counseling was also completed during FY 2005.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints

ADR Offers*

ADR Participation*
# # % # %
FY 2004 Completed/Ended Counselings 90 29 32.2% 22 24.4%
FY 2005 Completed/Ended Counselings 98 160 100% 23 23.5%
Percentage Change from FY 2004 to FY 2005 8.9% 451.7% 4.5%
FY 2004 Complaint Workload ** 159 11 6.9% 10 6.3%
FY 2005 Complaint Workload ** 156 76 48.7% 17 10.9%
Percentage Change from FY 2004 to FY 2005 -1.9% 590.9% 70%

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FYs 2004-2005.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2004 APD* FY 2005 APD % Change
All Completed/Ended Counselings (minus remands) 98 31 31.6%
All Investigations 50 36 72% 162.5 193.7 19.3%
All Complaint Closures 84 314.7 393.6 25.1%
Merit Decisions (no AJ) 32 11 34.4% 285.3 378.5 32.7%
Dismissal Decisions (no AJ) 21 173.2 37.95 -78.1%

*APD = Average Processing Days

Outcomes of Complaints in FY 2005

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 76
Total Closures 84
Settlements 12 14.3%
Withdrawals 4 4.8%
Total Final Agency Actions 68 81% 53 77.9% 15 22.1% 0 0%
Dismissals 21 30.9% 21 100% 0 0% 0 0%
Merit Decisions 47 69.1% 32 68.1% 15 31.9% 0 0%
Finding Discrimination 0 0% 0 -- 0 -- 0 --
Finding No Discrimination 47 100% 32 68.1% 15 31.9% 0 0%

This page was last modified on June 22, 2006.

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