The U.S. Equal Employment Opportunity Commission

Defense Finance and Accounting Service (DFAS)

Permanent Workforce:11,727 Temporary Workforce: 205 Total Workforce: 11,932

Workforce Composition


Total #

Men

Women

Hispanic
or
Latino

White

Black
or
African American

Asian
Native Hawaiian/
Other Pacific Islander
American Indian/ Alaska Native Two or More Races Individuals with Targeted Disabilities
Permanent Workforce 11,727 37.92% 62.08% 3.14% 70.75% 22.30% 2.41% 0.17% 0.89% 0.34% 2.06%
Major Occupations:
Accounting Technician 3,742 29.29% 70.71% 1.66% 75.28% 19.64% 2.14% 0.16% 0.86% 0.27% 2.62%
Accounting 2,376 42.72% 57.28% 3.24% 74.33% 17.72% 3.16% 0.25% 0.84% 0.46% 1.64%
Financial Administration & Program 1,828 42.18% 57.82% 4.27% 70.46% 21.94% 2.02% 0.16% 0.88% 0.27% 0.93%
GS-14 and GS-15* 79 58.23% 41.77% 5.06% 50.00% 86.08% 7.59% 1.27% 0.00% 0.00% 2.53%
Senior Pay Level* 23 60.87% 39.13% 0.00% 91.30% 8.70% 0.00% 0.00% 0.00% 0.00% 0.00%
SES 23 60.87% 39.13% 0.00% 91.30% 8.70% 0.00% 0.00% 0.00% 0.00% 0.00%
First-Level Officials/ Managers* 32 43.75% 56.25% 0.00% 68.75% 21.88% 3.13% 6.25% 0.00% 0.00% 3.13%
Mid-Level Officials/ Managers* 76 43.42% 56.58% 7.89% 82.89% 7.89% 1.32% 0.00% 0.00% 0.00% 1.32%
Senior-Level Officials/ Managers* 33 60.61% 39.39% 0.00% 96.97% 6.06% 0.00% 0.00% 0.00% 0.00% 3.03%

*Does not include pay-banded employees

Targeted Disabilities

As of September 30, 2008, DFAS employed 243 (2.04%) Individuals with Targeted Disabilities meeting the federal 2% participation rate goal in its total work force. This represented a decrease of 10 employees from FY 2007 and a decrease of 32 employees since FY 2004. The participation rate for FY 2007 was 2.03% and for FY 2004 was 2.05%. Over the 5-year period DFAS had a net decrease of 0.01% in employees with targeted disabilities.

EEO Complaint Processing

I. Counseling

DFAS timely processed 98.3% of the 118 pre-complaint counselings (without remands) completed in FY 2008.

II. Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Age; and (3) Disability (Physical). Of the 57 complaints filed at DFAS, 20 contained allegations of race (Black/African American) discrimination, 4 contained allegations of race (White) discrimination, 1 contained an allegation of race (Asian) discrimination, 4 contained allegations of color discrimination and 32 contained allegations of disability discrimination.

III. Complaint Processing Times

Of the 40 completed investigations, 75% were timely. DFAS' average time for completing an investigation was 174 days.

DFAS' average processing time for all complaint closures decreased from 555 days in FY 2007 to 239 days in FY 2008. The government-wide average was 336 days.

IV. Costs

DFAS agreed to pay $6,300 for 19 pre-complaint settlements, of which 5 were monetary settlements averaging $1,260. DFAS expended a total of $366,307 for 40 complaint investigations, for an average expenditure of $9,157.

DFAS agreed to pay a total of $24,112 plus other benefits for 13 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For the 5 complaint closures with monetary benefits, the average award was $4,822.

Outcome of Counselings Completed in FY 2008
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 97 21 118
Settlements 6 6.2% 13 41.9% 19 16.1%
Withdrawals or No Complaints Filed 34 35.1% 8 25.8% 42 35.6%
Complaints Filed* 51 43.2%
Decision to File Complaint Pending at End of Fiscal Year 6 5.1%

*Includes only complaints filed in FY 2008 where counseling was also completed during FY 2008.

Agency Use of ADR for EEO Dispute Resolution in FY 2008
Counseling Complaint
Completed/Ended Counselings/Complaint Closures 118 82
Total Number Offered ADR 49 15
ADR Offer Rate* 41.5% 18.3%
ADR Participation Rate* 26.3% 11%
Total ADR Settlements 13 3
Total ADR Settlements Amount $3,600.00 $4,700.00

* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

Timeliness in FY 2008
Total # # Timely % Timely FY 2007 APD* FY 2008 APD % Change
All Pre-Complaint Counselings (minus remands) 118 116 98.3%
All Investigations 40 30 75% 167 174 4.2%
All Complaint Closures 82 555 239 -56.9%
Merit Decisions (no AJ) 24 17 70.8% 296 309 4.4%
Dismissal Decisions (no AJ) 24 26 29 11.5%

*APD = Average Processing Days

Outcomes of Complaints in FY 2008
Complaint
Closures
Final Agency
Decision (no AJ
Decision)
Final Order (AJ
Decision Fully
Implemented)
Final Order (AJ
Decision Not Fully
Implemented)
# % # % # % # %
Total Complaints Filed 57
Total Closures 82
Settlements 13 15.9%
Withdrawals 7 8.5%
Total Final Agency Actions 62 75.6% 48 77.4% 14 22.6% 0 0%
Dismissals 24 38.7% 24 100% 0 0% 0 0%
Merit Decisions 38 61.3% 24 63.2% 14 36.8% 0 0%
Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
Finding No Discrimination 38 100% 24 63.2% 14 36.8% 0 0%

This page was last modified on September 15, 2009.

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