U.S. Equal Employment Opportunity Commission
Defense Finance and Accounting Service (DFAS)
Permanent Workforce: 12,022 Temporary Workforce: 186 Total Workforce: 12,208
Workforce Composition
| Total # | Men | Women | Hispanic or Latino | White | Black or African American | Asian | Native Hawaiian / Other Pacific Islander | American Indian / Alaska Native | Two or More Races | Individuals with Targeted Disabilities | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Permanent Workforce | 12,022 | 38.61% | 61.39% | 2.84% | 71.50% | 21.75% | 2.42% | 0.20% | 0.87% | 0.42% | 1.96% |
| Major Occupations: | |||||||||||
| ACCOUNTING TECHNICIAN | 3,664 | 29.75% | 70.25% | 1.42% | 76.36% | 19.13% | 1.91% | 0.11% | 0.74% | 0.33% | 2.70% |
| ACCOUNTING | 2,454 | 42.79% | 57.21% | 2.61% | 74.86% | 17.97% | 3.22% | 0.24% | 0.73% | 0.37% | 1.34% |
| FINANCIAL ADMIN & PGM | 1,896 | 42.51% | 57.49% | 3.80% | 69.09% | 23.05% | 2.27% | 0.21% | 1.05% | 0.53% | 0.95% |
| GS-14 and GS-15* | 61 | 55.74% | 44.26% | 4.92% | 88.52% | 4.92% | 1.64% | 0.00% | 0.00% | 0.00% | 3.28% |
| Senior Pay Level* | 25 | 52.00% | 48.00% | 0.00% | 92.00% | 8.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| SES | 25 | 52.00% | 48.00% | 0.00% | 92.00% | 8.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| First-Level Officials/ Mgrs | 17 | 58.82% | 41.18% | 0.00% | 64.71% | 23.53% | 0.00% | 11.76% | 0.00% | 0.00% | 0.00% |
| Mid-Level Officials/ Mgrs | 53 | 39.62% | 60.38% | 9.43% | 75.47% | 13.21% | 1.89% | 0.00% | 0.00% | 0.00% | 1.89% |
| Senior-Level Officials/ Mgrs | 31 | 51.61% | 48.39% | 0.00% | 93.55% | 6.45% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
*Does not include pay-banded employees
Targeted Disabilities
As of September 30, 2009, DFAS employed 238 (1.95%) Individuals with Targeted Disabilities (IWTD). In order to have met the federal 2% participation rate goal, 244 IWTD were needed. This represents a decrease of 5 employees from FY 2008 and a decrease of 33 employees since FY 2005. The participation rate for FY 2008 was 2.04% and for FY 2005 was 2.02%. Over the 5-year period DFAS had a net decrease of 0.07% in employees with targeted disabilities.
EEO Complaint Processing
I. Counseling
DFAS timely processed 98% of the 99 pre-complaint counselings (without remands) completed in FY 2009.
II. Bases of Complaints Filed
The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Age; and (3) Disability (Physical). Of the 61 complaints filed at DFAS, 12 contained allegations of race (Black/African American) discrimination, 1 contained an allegation of race (White) discrimination, 2 contained allegations of race (Asian) discrimination, 1 contained an allegation of race (American Indian/Alaska Native) discrimination, 7 contained allegations of color discrimination and 39 contained allegations of disability discrimination.
III. Complaint Processing Times
Of the 32 completed investigations, 75% were timely. DFAS' average time for completing an investigation was 152 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 100 days.
DFAS' average processing time for all complaint closures increased from 239 days in FY 2008 to 241 days in FY 2009. The government-wide average was 344 days.
IV. Costs
DFAS agreed to pay $21,191 for 14 pre-complaint settlements, of which 5 were monetary settlements averaging $4,238. DFAS expended a total of $290,867 for 32 complaint investigations, for an average expenditure of $9,090.
DFAS agreed to pay a total of $164,559 plus other benefits for 13 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with monetary benefits, the average award was $12,658.
| Pre-Complaint Counseling Outcomes | Completed by EEO Counselor | Completed Using ADR | All Completed Counselings | |||
|---|---|---|---|---|---|---|
| # | % | # | % | # | % | |
| Pre-Complaint Counselings: | 77 | 22 | 99 | |||
| Settlements | 4 | 5.2% | 10 | 45.5% | 14 | 14.1% |
| Withdrawals or No Complaints Filed | 19 | 24.7% | 4 | 18.2% | 23 | 23.2% |
| Complaints Filed* | 55 | 55.6% | ||||
| Decision to File Complaint Pending at End of Fiscal Year | 7 | 7.1% | ||||
*Includes only complaints filed in FY 2009 where counseling was also completed during FY 2009.
| Counseling | Complaint | |
|---|---|---|
| Completed/Ended Counselings/Complaint Closures | 99 | 54 |
| Total Number Offered ADR | 26 | 11 |
| ADR Offer Rate* | 26.3% | 20.4% |
| ADR Participation Rate* | 22.2% | 14.8% |
| Total ADR Settlements | 10 | 0 |
| Total ADR Settlements Amount | $20,389.20 | $0.00 |
* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.
| Total # | # Timely | % Timely | FY 2008 APD* | FY 2009 APD | % Change | |
|---|---|---|---|---|---|---|
| All Pre-Complaint Counselings (minus remands) | 99 | 97 | 98% | |||
| All Investigations | 32 | 24 | 75% | 174 | 152 | -12.6% |
| All Complaint Closures | 54 | 239 | 241 | 0.8% | ||
| Merit Decisions (no AJ) | 12 | 12 | 100% | 309 | 207 | -33% |
| Dismissal Decisions (no AJ) | 15 | 29 | 11 | -62.1% |
*APD = Average Processing Days
| Complaint Closures | Final Agency Decision (no AJ Decision) | Final Order (AJ Decision Fully Implemented) | Final Order (AJ Decision Not Fully Implemented) | |||||
|---|---|---|---|---|---|---|---|---|
| # | % | # | % | # | % | # | % | |
| Total Complaints Filed | 61 | |||||||
| Total Closures | 54 | |||||||
| Settlements | 12 | 22.2% | ||||||
| Withdrawals | 4 | 7.4% | ||||||
| Total Final Agency Actions | 38 | 70.4% | 27 | 71.1% | 11 | 28.9% | 0 | 0% |
| Dismissals | 15 | 39.5% | 15 | 100% | 0 | 0% | 0 | 0% |
| Merit Decisions | 23 | 60.5% | 12 | 52.2% | 11 | 47.8% | 0 | 0% |
| Finding Discrimination | 1 | 4.4% | 0 | 0% | 1 | 100% | 0 | 0% |
| Finding No Discrimination | 22 | 95.7% | 12 | 54.5% | 10 | 45.5% | 0 | 0% |