U.S. Equal Employment Opportunity Commission
| Agency or Department | Total Complaint Closures | Number Complaint Closures Offered ADR | % Complaint Closures Offered ADR (Offer Rate) | Number Offers Rejected by Complainant | Total Complaint Closures Accepted / Participated in ADR Program | % Complaint Closures Accepted into ADR Program (Participation Rate) |
|---|---|---|---|---|---|---|
| Advisory Council on Historic Preservation | NRF | NRF | NRF | NRF | NRF | NRF |
| African Development Foundation | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Agency for International Development | 4 | 0 | 0.00% | 0 | 0 | 0.00% |
| American Battle Monuments Commission | 1 | 0 | 0.00% | 0 | 0 | 0.00% |
| Appalachian Regional Commission | NRF | NRF | NRF | NRF | NRF | NRF |
| Architectural & Transportation Barriers Compliance Bd | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Arctic Research Commission | NRF | NRF | NRF | NRF | NRF | NRF |
| Armed Forces Retirement Home | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Barry Goldwater Scholarship and Excellence in Education Foundation | NRF | NRF | NRF | NRF | NRF | NRF |
| Broadcasting Board of Governors | 25 | 25 | 100.00% | 24 | 1 | 4.00% |
| Central Intelligence Agency | 16 | 0 | 0.00% | 0 | 0 | 0.00% |
| Chemical Safety and Hazard Investigation Board | NRF | NRF | NRF | NRF | NRF | NRF |
| Christopher Columbus Fellowship Foundation | NRF | NRF | NRF | NRF | NRF | NRF |
| Commission of Fine Arts | NRF | NRF | NRF | NRF | NRF | NRF |
| Commission on Civil Rights | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Committee for Purchase from People Who Are Blind or Severely Disabled | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Commodity Futures Trading Commission | 4 | 1 | 25.00% | 0 | 1 | 25.00% |
| Consumer Product Safety Commission | 5 | 0 | 0.00% | 0 | 0 | 0.00% |
| Corporation for National and Community Service | 3 | 0 | 0.00% | 0 | 0 | 0.00% |
| Court Services & Offender Supervision Agency for DC | 8 | 1 | 12.50% | 0 | 1 | 12.50% |
| Defense Army and Air Force Exchange | 132 | 132 | 100.00% | 103 | 29 | 21.97% |
| Defense Commissary Agency | 80 | 27 | 33.75% | 5 | 22 | 27.50% |
| Defense Contract Audit Agency | 19 | 5 | 26.32% | 0 | 5 | 26.32% |
| Defense Contract Management Agency | 42 | 0 | 0.00% | 0 | 0 | 0.00% |
| Defense Finance and Accounting Service | 56 | 8 | 14.29% | 2 | 6 | 10.71% |
| Defense Human Resources Activity | 3 | 3 | 100.00% | 2 | 1 | 33.33% |
| Defense Information Systems Agency | 9 | 0 | 0.00% | 0 | 0 | 0.00% |
| Defense Intelligence Agency | 40 | 28 | 70.00% | 25 | 3 | 7.50% |
| Defense Logistics Agency | 88 | 24 | 27.27% | 4 | 20 | 22.73% |
| Defense Media Activity | 5 | 0 | 0.00% | 0 | 0 | 0.00% |
| Defense Missile Defense Agency | 2 | 0 | 0.00% | 0 | 0 | 0.00% |
| Defense National Geospatial-Intelligence Agency | 29 | 0 | 0.00% | 0 | 0 | 0.00% |
| Defense National Guard Bureau | 11 | 3 | 27.27% | 1 | 2 | 18.18% |
| Defense National Security Agency | 40 | 27 | 67.50% | 26 | 1 | 2.50% |
| Defense Nuclear Facilities Safety Board | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Defense Office of the Inspector General | 5 | 0 | 0.00% | 0 | 0 | 0.00% |
| Defense Office of the Sec. - Wash. Hqtrs. Services | 32 | 5 | 15.63% | 1 | 4 | 12.50% |
| Defense Security Service | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Defense Technical Information Center | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Defense Threat Reduction Agency | 6 | 1 | 16.67% | 0 | 1 | 16.67% |
| Defense TRICARE Management Activity | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Defense Uniformed Services University | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Department of Agriculture | 540 | 141 | 26.11% | 71 | 70 | 12.96% |
| Department of Commerce | 503 | 126 | 25.05% | 108 | 18 | 3.58% |
| Department of Defense Education Activity | 44 | 8 | 18.18% | 6 | 2 | 4.55% |
| Department of Education | 62 | 5 | 8.06% | 0 | 5 | 8.06% |
| Department of Energy | 59 | 14 | 23.73% | 9 | 5 | 8.47% |
| Department of Health and Human Services | 338 | 95 | 28.11% | 63 | 32 | 9.47% |
| Department of Homeland Security | 1,697 | 294 | 17.32% | 239 | 55 | 3.24% |
| Department of Housing and Urban Development | 105 | 18 | 17.14% | 3 | 15 | 14.29% |
| Department of Justice | 638 | 397 | 62.23% | 367 | 30 | 4.70% |
| Department of Labor | 113 | 112 | 99.12% | 88 | 24 | 21.24% |
| Department of State | 94 | 11 | 11.70% | 0 | 11 | 11.70% |
| Department of the Air Force | 458 | 173 | 37.77% | 88 | 85 | 18.56% |
| Department of the Army | 1,301 | 305 | 23.44% | 88 | 217 | 16.68% |
| Department of the Interior | 236 | 131 | 55.51% | 116 | 15 | 6.36% |
| Department of the Navy | 649 | 24 | 3.70% | 0 | 24 | 3.70% |
| Department of the Treasury | 449 | 240 | 53.45% | 133 | 107 | 23.83% |
| Department of Transportation | 338 | 5 | 1.48% | 0 | 5 | 1.48% |
| Department of Veterans Affairs | 2,028 | 56 | 2.76% | 8 | 48 | 2.37% |
| Election Assistance Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Environmental Protection Agency | 78 | 0 | 0.00% | 0 | 0 | 0.00% |
| Equal Employment Opportunity Commission | 45 | 11 | 24.44% | 0 | 11 | 24.44% |
| Export-Import Bank of the US | 1 | 0 | 0.00% | 0 | 0 | 0.00% |
| Farm Credit Administration | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Farm Credit System Insurance Corporation | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Communications Commission | 1 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Deposit Insurance Corporation | 22 | 13 | 59.09% | 10 | 3 | 13.64% |
| Federal Election Commission | 3 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Energy Regulatory Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Financial Institutions Examination Council | NRF | NRF | NRF | NRF | NRF | NRF |
| Federal Housing Finance Agency | 9 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Labor Relations Authority | 1 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Maritime Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Mediation and Conciliation Service | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Mine Safety and Health Review Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Reserve System--Board of Governors | 1 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Retirement Thrift Investment Board | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Federal Trade Commission | 2 | 1 | 50.00% | 1 | 0 | 0.00% |
| General Services Administration | 107 | 8 | 7.48% | 2 | 6 | 5.61% |
| Government Printing Office | 48 | 0 | 0.00% | 0 | 0 | 0.00% |
| Harry S. Truman Scholarship Foundation | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Holocaust Memorial Museum U.S. | 1 | 0 | 0.00% | 0 | 0 | 0.00% |
| Institute of Museum and Library Services | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Inter-American Foundation | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| International Boundary and Water Commission | 5 | 0 | 0.00% | 0 | 0 | 0.00% |
| International Joint Commission: US & Canada | NRF | NRF | NRF | NRF | NRF | NRF |
| International Trade Commission | 1 | 1 | 100.00% | 1 | 0 | 0.00% |
| James Madison Memorial Fellowship Foundation | NRF | NRF | NRF | NRF | NRF | NRF |
| Japan-United States Friendship Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| John F. Kennedy Center for the Performing Arts | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Marine Mammal Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Merit Systems Protection Board | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Millennium Challenge Corporation | 3 | 3 | 100.00% | 0 | 3 | 100.00% |
| Morris K. Udall & Stuart L. Udall Foundation | NRF | NRF | NRF | NRF | NRF | NRF |
| National Aeronautics and Space Administration | 50 | 11 | 22.00% | 7 | 4 | 8.00% |
| National Archives and Records Administration | 17 | 1 | 5.88% | 0 | 1 | 5.88% |
| National Capital Planning Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| National Council on Disability | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| National Credit Union Administration | 4 | 0 | 0.00% | 0 | 0 | 0.00% |
| National Endowment for the Arts | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| National Endowment for the Humanities | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| National Foundation on the Arts and the Humanities | NRF | NRF | NRF | NRF | NRF | NRF |
| National Gallery of Art | 4 | 0 | 0.00% | 0 | 0 | 0.00% |
| National Indian Gaming Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| National Labor Relations Board | 6 | 6 | 100.00% | 6 | 0 | 0.00% |
| National Mediation Board | 2 | 0 | 0.00% | 0 | 0 | 0.00% |
| National Reconnaissance Office | 4 | 1 | 25.00% | 1 | 0 | 0.00% |
| National Science Foundation | 4 | 4 | 100.00% | 3 | 1 | 25.00% |
| National Transportation Safety Board | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Navajo and Hopi Indian Relocation Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Nuclear Regulatory Commission | 9 | 9 | 100.00% | 8 | 1 | 11.11% |
| Nuclear Waste Technical Review Commission | NRF | NRF | NRF | NRF | NRF | NRF |
| Occupational Safety and Health Review Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Office of Government Ethics | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Office of Personnel Management | 36 | 0 | 0.00% | 0 | 0 | 0.00% |
| Office of Special Counsel | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Office of the Director of National Intelligence | 3 | 0 | 0.00% | 0 | 0 | 0.00% |
| Overseas Private Investment Corporation | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Peace Corps | 1 | 0 | 0.00% | 0 | 0 | 0.00% |
| Pension Benefit Guaranty Corporation | 18 | 8 | 44.44% | 3 | 5 | 27.78% |
| Postal Regulatory Commission | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Presidio Trust | NRF | NRF | NRF | NRF | NRF | NRF |
| Railroad Retirement Board | 5 | 1 | 20.00% | 0 | 1 | 20.00% |
| Securities and Exchange Commission | 16 | 0 | 0.00% | 0 | 0 | 0.00% |
| Selective Service System | 11 | 11 | 100.00% | 11 | 0 | 0.00% |
| Small Business Administration | 45 | 3 | 6.67% | 0 | 3 | 6.67% |
| Smithsonian Institution | 13 | 12 | 92.31% | 11 | 1 | 7.69% |
| Social Security Administration | 530 | 419 | 79.06% | 326 | 93 | 17.55% |
| Tennessee Valley Authority | 36 | 0 | 0.00% | 0 | 0 | 0.00% |
| Trade and Development Agency | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| U.S. Postal Service | 5,665 | 174 | 3.07% | 0 | 174 | 3.07% |
| U.S. Tax Court | 0 | 0 | 0.00% | 0 | 0 | 0.00% |
| Utah Reclamation Mitigation & Conservation Comm. | NRF | NRF | NRF | NRF | NRF | NRF |
| Valles Caldera Trust | NRF | NRF | NRF | NRF | NRF | NRF |
| Cabinet Level Subtotal | 15,916 | 2,592 | 16.29% | 1,556 | 1,036 | 6.51% |
| Midsize Agencies Subtotal | 917 | 466 | 50.82% | 356 | 110 | 12.00% |
| Small Agencies Subtotal | 288 | 84 | 29.17% | 58 | 26 | 9.03% |
| Micro Agencies Subtotal | 3 | 0 | 0.00% | 0 | 0 | 0.00% |
| Government-wide | 17,124 | 3,142 | 18.35% | 1,970 | 1,172 | 6.84% |
| NRF = No Report Filed | ||||||