U.S. Equal Employment Opportunity Commission
Defense Army and Air Force Exchange (AAFES)
FY 2011 EEO Complaint Processing Statistics
Outcome of Counselings Completed in FY 2011
| Pre-Complaint Counseling Outcomes |
Completed by EEO Counselor |
Completed Using ADR |
All Completed Counselings |
| # |
% |
# |
% |
# |
% |
| Pre-Complaint Counseling |
253 |
|
105 |
|
358 |
|
| Settlements |
18 |
7.1% |
34 |
32.4% |
52 |
14.5% |
| Withdrawals or No Complaints Filed |
147 |
58.1% |
52 |
49.5% |
199 |
55.6% |
| Complaints Filed* |
|
|
|
|
103 |
28.8% |
| Decision to File Complaint Pending at End of FY |
|
|
|
|
4 |
1.1% |
| *Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011. |
Agency Use of ADR for EEO Dispute Resolution in FY 2011
|
Total Number |
Offer Rate |
Participation Rate |
| Pre-Complaint Counselings |
358 |
100% |
29.3% |
| Complaint Closures |
119 |
65.6% |
11.8% |
Bases Most Frequently Alleged in FY 2011
|
Top Basis 1 |
Top Basis 2 |
Top Basis 3 |
| Bases of Alleged Discrimination |
Race (Black or African American) |
Reprisal |
Age |
Timeliness in FY 2011
|
Total # |
# Timely |
% Timely |
FY 2010 APD* |
FY 2011 APD* |
% Change |
Govt Wide APD* |
| All Pre-Complaint Counselings (minus remands) |
358 |
283 |
79.1% |
|
|
|
|
| All Investigations |
49 |
25 |
51% |
212 |
195 |
-8% |
183 |
| All Complaint Closures |
119 |
|
|
270 |
313 |
15.9% |
346 |
| Merit Decisions (no AJ) |
25 |
18 |
72% |
330 |
360 |
9.1% |
429 |
| Dismissal Decisions (no AJ) |
27 |
|
|
104 |
112 |
7.7% |
73 |
| *APD = Average Processing Days |
Outcomes of Complaints in FY 2011
|
Complaint Closures |
Final Agency Decision (no AJ Decision) |
Final Order (AJ Decision Fully Implemented) |
Final Order (AJ Decision Not Fully Implemented) |
| # |
% |
# |
% |
# |
% |
# |
% |
| Total Complaints Filed |
107 |
|
|
|
|
|
|
|
| Total Closures |
119 |
|
|
|
|
|
|
|
| Settlements |
39 |
32.8% |
|
|
|
|
|
|
| Withdrawals |
14 |
11.8% |
|
|
|
|
|
|
| Total Final Agency Actions |
66 |
55.5% |
52 |
78.8% |
14 |
21.2% |
0 |
0% |
|
Dismissals |
27 |
40.9% |
27 |
100% |
0 |
0% |
0 |
0% |
|
Merit Decisions |
39 |
59.1% |
25 |
64.1% |
14 |
35.9% |
0 |
0% |
|
|
Finding Discrimination |
1 |
2.6% |
0 |
0% |
1 |
100% |
0 |
0% |
|
|
Finding No Discrimination |
38 |
97.4% |
25 |
65.8% |
13 |
34.2% |
0 |
0% |
Costs Associated with EEO Process in FY 2011
|
Total # |
Total Amount |
Average Amount |
| Pre-Complaint Settlements w/ Monetary Benefits |
7 |
$23,482 |
$3,354 |
|
ADR Settlements w/ Monetary Benefits |
6 |
$23,315 |
$3,885 |
| Investigation Costs |
49 |
$488,276 |
$9,964 |
| Complaint Closures with Monetary Benefits |
19 |
$249,054 |
$13,108 |
|
ADR Settlements w/ Monetary Benefits |
4 |
$39,000 |
$9,750 |