U.S. Equal Employment Opportunity Commission
General Services Administration (GSA)
FY 2011 EEO Complaint Processing Statistics
Outcome of Counselings Completed in FY 2011
| Pre-Complaint Counseling Outcomes |
Completed by EEO Counselor |
Completed Using ADR |
All Completed Counselings |
| # |
% |
# |
% |
# |
% |
| Pre-Complaint Counseling |
102 |
|
66 |
|
168 |
|
| Settlements |
1 |
1% |
8 |
12.1% |
9 |
5.4% |
| Withdrawals or No Complaints Filed |
27 |
26.5% |
23 |
34.9% |
50 |
29.8% |
| Complaints Filed* |
|
|
|
|
104 |
61.9% |
| Decision to File Complaint Pending at End of FY |
|
|
|
|
5 |
3% |
| *Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011. |
Agency Use of ADR for EEO Dispute Resolution in FY 2011
|
Total Number |
Offer Rate |
Participation Rate |
| Pre-Complaint Counselings |
168 |
91.7% |
39.3% |
| Complaint Closures |
103 |
7.8% |
5.8% |
Bases Most Frequently Alleged in FY 2011
|
Top Basis 1 |
Top Basis 2 |
Top Basis 3 |
| Bases of Alleged Discrimination |
Reprisal |
Age |
Race (Black or African American) |
Timeliness in FY 2011
|
Total # |
# Timely |
% Timely |
FY 2010 APD* |
FY 2011 APD* |
% Change |
Govt Wide APD* |
| All Pre-Complaint Counselings (minus remands) |
168 |
167 |
99.4% |
|
|
|
|
| All Investigations |
65 |
45 |
69.2% |
201 |
263 |
30.8% |
183 |
| All Complaint Closures |
103 |
|
|
309 |
411 |
33% |
346 |
| Merit Decisions (no AJ) |
19 |
19 |
100% |
327 |
424 |
29.7% |
429 |
| Dismissal Decisions (no AJ) |
26 |
|
|
43 |
53 |
23.3% |
73 |
| *APD = Average Processing Days |
Outcomes of Complaints in FY 2011
|
Complaint Closures |
Final Agency Decision (no AJ Decision) |
Final Order (AJ Decision Fully Implemented) |
Final Order (AJ Decision Not Fully Implemented) |
| # |
% |
# |
% |
# |
% |
# |
% |
| Total Complaints Filed |
104 |
|
|
|
|
|
|
|
| Total Closures |
103 |
|
|
|
|
|
|
|
| Settlements |
34 |
33% |
|
|
|
|
|
|
| Withdrawals |
6 |
5.8% |
|
|
|
|
|
|
| Total Final Agency Actions |
63 |
61.2% |
45 |
71.4% |
18 |
28.6% |
0 |
0% |
|
Dismissals |
26 |
41.3% |
26 |
100% |
0 |
0% |
0 |
0% |
|
Merit Decisions |
37 |
58.7% |
19 |
51.4% |
18 |
48.6% |
0 |
0% |
|
|
Finding Discrimination |
0 |
NA% |
0 |
NA% |
0 |
NA% |
0 |
NA% |
|
|
Finding No Discrimination |
37 |
100% |
19 |
51.4% |
18 |
48.6% |
0 |
0% |
Costs Associated with EEO Process in FY 2011
|
Total # |
Total Amount |
Average Amount |
| Pre-Complaint Settlements w/ Monetary Benefits |
2 |
$7,200 |
$3,600 |
|
ADR Settlements w/ Monetary Benefits |
2 |
$7,200 |
$3,600 |
| Investigation Costs |
65 |
$184,094 |
$2,832 |
| Complaint Closures with Monetary Benefits |
27 |
$627,186 |
$23,229 |
|
ADR Settlements w/ Monetary Benefits |
0 |
$0 |
$0 |