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U.S. Equal Employment Opportunity Commission



Department of Health and Human Services (HHS)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 497 209 706
Settlements 9 1.8% 17 8.1% 26 3.7%
Withdrawals or No Complaints Filed 200 40.2% 65 31.1% 265 37.5%
Complaints Filed* 397 56.2%
Decision to File Complaint Pending at End of FY 18 2.6%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 706 94.3% 29.6%
Complaint Closures 378 22% 8.7%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Sex (Female)
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 706 624 88.4%
All Investigations 197 190 96.4% 169 148 -12.4% 183
All Complaint Closures 378 305 309 1.3% 346
Merit Decisions (no AJ) 108 58 53.7% 378 344 -9% 429
Dismissal Decisions (no AJ) 97 44 82 86.4% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 415
Total Closures 378
Settlements 115 30.4%
Withdrawals 21 5.6%
Total Final Agency Actions 242 64% 205 84.7% 37 15.3% 0 0%
Dismissals 98 40.5% 97 99% 1 1% 0 0%
Merit Decisions 144 59.5% 108 75% 36 25% 0 0%
Finding Discrimination 2 1.4% 2 100% 0 0% 0 0%
Finding No Discrimination 142 98.6% 106 74.6% 36 25.4% 0 0%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 4 $24,242 $6,060
ADR Settlements w/ Monetary Benefits 3 $11,742 $3,914
Investigation Costs 197 $1,143,497 $5,804
Complaint Closures with Monetary Benefits 110 $1,895,552 $17,232
ADR Settlements w/ Monetary Benefits 8 $178,009 $22,251