U.S. Equal Employment Opportunity Commission
Social Security Administration (SSA)
FY 2011 EEO Complaint Processing Statistics
Outcome of Counselings Completed in FY 2011
| Pre-Complaint Counseling Outcomes |
Completed by EEO Counselor |
Completed Using ADR |
All Completed Counselings |
| # |
% |
# |
% |
# |
% |
| Pre-Complaint Counseling |
533 |
|
370 |
|
903 |
|
| Settlements |
7 |
1.3% |
64 |
17.3% |
71 |
7.9% |
| Withdrawals or No Complaints Filed |
303 |
56.8% |
39 |
10.5% |
342 |
37.9% |
| Complaints Filed* |
|
|
|
|
464 |
51.4% |
| Decision to File Complaint Pending at End of FY |
|
|
|
|
26 |
2.9% |
| *Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011. |
Agency Use of ADR for EEO Dispute Resolution in FY 2011
|
Total Number |
Offer Rate |
Participation Rate |
| Pre-Complaint Counselings |
903 |
85.7% |
41% |
| Complaint Closures |
489 |
76.9% |
14.1% |
Bases Most Frequently Alleged in FY 2011
|
Top Basis 1 |
Top Basis 2 |
Top Basis 3 |
| Bases of Alleged Discrimination |
Reprisal |
Age |
Race (Black or African American) |
Timeliness in FY 2011
|
Total # |
# Timely |
% Timely |
FY 2010 APD* |
FY 2011 APD* |
% Change |
Govt Wide APD* |
| All Pre-Complaint Counselings (minus remands) |
903 |
847 |
93.8% |
|
|
|
|
| All Investigations |
408 |
296 |
72.5% |
175 |
190 |
8.6% |
183 |
| All Complaint Closures |
489 |
|
|
444 |
418 |
-5.9% |
346 |
| Merit Decisions (no AJ) |
150 |
80 |
53.3% |
461 |
392 |
-15% |
429 |
| Dismissal Decisions (no AJ) |
88 |
|
|
58 |
41 |
-29.3% |
73 |
| *APD = Average Processing Days |
Outcomes of Complaints in FY 2011
|
Complaint Closures |
Final Agency Decision (no AJ Decision) |
Final Order (AJ Decision Fully Implemented) |
Final Order (AJ Decision Not Fully Implemented) |
| # |
% |
# |
% |
# |
% |
# |
% |
| Total Complaints Filed |
489 |
|
|
|
|
|
|
|
| Total Closures |
489 |
|
|
|
|
|
|
|
| Settlements |
66 |
13.5% |
|
|
|
|
|
|
| Withdrawals |
53 |
10.8% |
|
|
|
|
|
|
| Total Final Agency Actions |
370 |
75.7% |
238 |
64.3% |
131 |
35.4% |
1 |
0.3% |
|
Dismissals |
92 |
24.9% |
88 |
95.7% |
4 |
4.4% |
0 |
0% |
|
Merit Decisions |
278 |
75.1% |
150 |
54% |
127 |
45.7% |
1 |
0.4% |
|
|
Finding Discrimination |
3 |
1.1% |
0 |
0% |
2 |
66.7% |
1 |
33.3% |
|
|
Finding No Discrimination |
275 |
98.9% |
150 |
54.5% |
125 |
45.5% |
0 |
0% |
Costs Associated with EEO Process in FY 2011
|
Total # |
Total Amount |
Average Amount |
| Pre-Complaint Settlements w/ Monetary Benefits |
2 |
$3,217 |
$1,608 |
|
ADR Settlements w/ Monetary Benefits |
2 |
$3,217 |
$1,608 |
| Investigation Costs |
408 |
$1,904,040 |
$4,666 |
| Complaint Closures with Monetary Benefits |
24 |
$117,691 |
$4,903 |
|
ADR Settlements w/ Monetary Benefits |
0 |
$0 |
$0 |