U.S. Equal Employment Opportunity Commission
U.S. Postal Service (USPS)
FY 2011 EEO Complaint Processing Statistics
Outcome of Counselings Completed in FY 2011
| Pre-Complaint Counseling Outcomes |
Completed by EEO Counselor |
Completed Using ADR |
All Completed Counselings |
| # |
% |
# |
% |
# |
% |
| Pre-Complaint Counseling |
4,835 |
|
9,848 |
|
14,683 |
|
| Settlements |
143 |
3% |
3,465 |
35.2% |
3,608 |
24.6% |
| Withdrawals or No Complaints Filed |
1,932 |
40% |
4,041 |
41% |
5,973 |
40.7% |
| Complaints Filed* |
|
|
|
|
4,837 |
32.9% |
| Decision to File Complaint Pending at End of FY |
|
|
|
|
265 |
1.8% |
| *Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011. |
Agency Use of ADR for EEO Dispute Resolution in FY 2011
|
Total Number |
Offer Rate |
Participation Rate |
| Pre-Complaint Counselings |
14,683 |
75.8% |
67.1% |
| Complaint Closures |
6,251 |
5.3% |
4.8% |
Bases Most Frequently Alleged in FY 2011
|
Top Basis 1 |
Top Basis 2 |
Top Basis 3 |
| Bases of Alleged Discrimination |
Reprisal |
Age |
Disability (Physical) |
Timeliness in FY 2011
|
Total # |
# Timely |
% Timely |
FY 2010 APD* |
FY 2011 APD* |
% Change |
Govt Wide APD* |
| All Pre-Complaint Counselings (minus remands) |
14,670 |
14,467 |
98.6% |
|
|
|
|
| All Investigations |
3,019 |
2,989 |
99% |
118 |
110 |
-6.8% |
183 |
| All Complaint Closures |
6,251 |
|
|
247 |
249 |
0.8% |
346 |
| Merit Decisions (no AJ) |
1,407 |
1,364 |
96.9% |
262 |
263 |
0.4% |
429 |
| Dismissal Decisions (no AJ) |
2,538 |
|
|
33 |
43 |
30.3% |
73 |
| *APD = Average Processing Days |
Outcomes of Complaints in FY 2011
|
Complaint Closures |
Final Agency Decision (no AJ Decision) |
Final Order (AJ Decision Fully Implemented) |
Final Order (AJ Decision Not Fully Implemented) |
| # |
% |
# |
% |
# |
% |
# |
% |
| Total Complaints Filed |
5,117 |
|
|
|
|
|
|
|
| Total Closures |
6,251 |
|
|
|
|
|
|
|
| Settlements |
872 |
14% |
|
|
|
|
|
|
| Withdrawals |
303 |
4.9% |
|
|
|
|
|
|
| Total Final Agency Actions |
5,076 |
81.2% |
3,945 |
77.7% |
1,113 |
21.9% |
18 |
0.4% |
|
Dismissals |
2,548 |
50.2% |
2,538 |
99.6% |
10 |
0.4% |
0 |
0% |
|
Merit Decisions |
2,528 |
49.8% |
1,407 |
55.7% |
1,103 |
43.6% |
18 |
0.7% |
|
|
Finding Discrimination |
63 |
2.5% |
0 |
0% |
45 |
71.4% |
18 |
28.6% |
|
|
Finding No Discrimination |
2,465 |
97.5% |
1,407 |
57.1% |
1,058 |
42.9% |
0 |
0% |
Costs Associated with EEO Process in FY 2011
|
Total # |
Total Amount |
Average Amount |
| Pre-Complaint Settlements w/ Monetary Benefits |
345 |
$597,043 |
$1,730 |
|
ADR Settlements w/ Monetary Benefits |
322 |
$459,457 |
$1,426 |
| Investigation Costs |
3,019 |
$4,265,066 |
$1,412 |
| Complaint Closures with Monetary Benefits |
817 |
$5,989,670 |
$7,331 |
|
ADR Settlements w/ Monetary Benefits |
141 |
$119,189 |
$845 |