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U.S. Equal Employment Opportunity Commission



Department of Veterans Affairs (VA)
FY 2011 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2011
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counseling 2,020 2,395 4,415
Settlements 16 0.8% 383 16% 399 9%
Withdrawals or No Complaints Filed 879 43.5% 737 30.8% 1,616 36.6%
Complaints Filed* 2,276 51.6%
Decision to File Complaint Pending at End of FY 124 2.8%
*Includes only complaints filed in FY 2011 where counseling was also completed during FY 2011.
Agency Use of ADR for EEO Dispute Resolution in FY 2011
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 4,415 98.1% 54.3%
Complaint Closures 2,071 5.4% 4.5%
Bases Most Frequently Alleged in FY 2011
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination Reprisal Age Race (Black or African American)
Timeliness in FY 2011
Total # # Timely % Timely FY 2010 APD* FY 2011 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 4,415 4,347 98.5%
All Investigations 1,598 1,275 79.8% 186 180 -3.2% 183
All Complaint Closures 2,071 349 373 6.9% 346
Merit Decisions (no AJ) 477 48 10.1% 416 434 4.3% 429
Dismissal Decisions (no AJ) 444 90 68 -24.4% 73
*APD = Average Processing Days
Outcomes of Complaints in FY 2011
Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 2,352
Total Closures 2,071
Settlements 476 23%
Withdrawals 237 11.4%
Total Final Agency Actions 1,358 65.6% 921 67.8% 435 32% 2 0.1%
Dismissals 466 34.3% 444 95.3% 22 4.7% 0 0%
Merit Decisions 892 65.7% 477 53.5% 413 46.3% 2 0.2%
Finding Discrimination 33 3.7% 10 30.3% 21 63.6% 2 6.1%
Finding No Discrimination 859 96.3% 467 54.4% 392 45.6% 0 0%
Costs Associated with EEO Process in FY 2011
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits 32 $78,722 $2,460
ADR Settlements w/ Monetary Benefits 30 $76,907 $2,563
Investigation Costs 1,598 $13,626,386 $8,527
Complaint Closures with Monetary Benefits 325 $6,147,929 $18,916
ADR Settlements w/ Monetary Benefits 44 $568,365 $12,917