U.S. Equal Employment Opportunity Commission
An evaluation component is essential to the success of any ADR program. The evaluation will assist in determining whether the ADR program has achieved its goals and will provide feedback on how the program might be made more efficient and achieve better results. One of the most informative means of evaluating a program involves using survey forms to learn the reactions of the parties, and the neutrals, to the ADR process.
Here are sample evaluation forms from the following agencies: