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 Buffalo Local Office 

Location: Olympic Towers
300 Pearl Street,  Suite 450
Buffalo, NY 14202 
Phone: 1-800-669-4000 
Fax: 716-551-4387 
TTY: 1-800-669-6820 
ASL Video Phone: 844-234-5122
Director: Jennifer Carlo, Acting Local Director 
Regional Attorney:
Jeffrey Burstein  
Office Hours:
The Buffalo Local Office is located at the Olympic Towers, which is located at 300 Pearl Street. The Buffalo Local Office is open Monday - Friday from 8:30 a.m. - 5:00 p.m. Intake hours are Monday - Friday from 8:30 a.m. to 3:00 p.m. Although walk-ins are accepted, scheduling an interview is strongly recommended, and individuals with appointments will be given priority. We encourage you to schedule an interview through our online system. 
Additional Information / POC
 To submit an inquiry and schedule an appointment for an interview we encourage individuals to use the online system at  The system can also be accessed by going directly to our website at